FAQ

30/01/2013

Stopping a subscription to an automatic alert

How do I stop a subscription to an automatic alert ?

It is possible to delete a subscription to an alert from the ‘My space>My alerts’ section :

When only one subscription is active (Sub. 1): it is not possible to delete the subscription completely.

However, you can select a frequency of ‘none’ from the dropdown menu to stop automatic messages from being sent.

When several subscriptions are saved: it is possible to delete a subscription (e.g. Sub. 2 or Sub. 3).

Click on the [-] icon corresponding to the subscription to delete it.

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